On-Demand Insurance Platform
Insurance platform for Southeast Asia's first On-Demand Lifestyle Insurer. Flexible protection products that customers can activate instantly for all types of coverage needs, revolutionizing how insurance is purchased and managed.
The Challenge
Traditional insurance is sold in annual policies with slow underwriting and paper claims. Our client wanted to launch something Southeast Asia had not seen: lifestyle insurance customers could switch on and off, instantly, from their phone.
What We Built
We took the product from concept to launch with an agile process: on-demand policy activation and deactivation, management of multiple insurance product lines, instant claims processing, payment gateway integration, and a customer self-service portal. Under the hood sits a digital eKYC flow for AML compliance, a real-time insurer integration for instant policy issuance, and a microservices architecture hardened with penetration testing and security updates to meet Bank Negara Malaysia (BNM) requirements.
The Outcome
The client launched as Southeast Asia's first on-demand lifestyle insurer, with policy activation in under 30 seconds, claims processing time cut by 60%, and a platform built to regulator standards.
This project was delivered by our full-stack web development practice.
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